I am running into an issue with clearing an alarm. It may be that I am looking at the monitoring wrong.
Here is my scenario:
4 files are supposed to be updated between 12:30 am and 4 am.
At 4:15, the LOB needs to now if the files were updated.
I have a file age monitor that alerts if the file is over 4 hours old.
Since my window is 4 hours and the file can be updated within a 4 hour window, I have to unmanage the component monitors at 4:30 am.
When the trigger is met a trap is sent to our NOC alert viewer.
Since the component is unmanaged, there is no clear when the issue is fixed and the file is updated.
I am trying to avoid a manual clear.
Does anyone have a suggestion on a better way to monitor this scenario?